Refund Policy

This page is the guarantee for new Meta ads clients. These are the terms. A lead is not a sale.

The offer

For a new Meta ads client, if we do not deliver 20 qualified leads in the first 30 days, we refund the management fee and any setup fee you paid Chesson Revenue Systems for that period.

The 30 days are counted from the day the campaign launches.

Minimum ad spend

The guarantee depends on you funding the agreed minimum monthly Meta ad spend for the full 30 days. The minimum is $2,000/month, unless we agree to a different amount in writing before the campaign launches. You pay that ad spend to Meta.

What you need to do

The guarantee applies only if all of the following are true:

If you pause the ads, change the campaigns in a way that blocks delivery, or delay approvals and the information we ask for, the guarantee does not apply.

What a qualified lead is

A qualified lead is a real person in the service area who submits contact info and expresses interest in the service. Duplicates, spam, fake submissions, and out-of-area submissions do not count.

We agree the service area and the offer in writing before launch.

What the refund covers

The refund covers the management fee and any setup fee paid to Chesson Revenue Systems only. Ad spend paid to Meta is never refunded.

How to claim it

Email support@chessonrevenue.com with the subject "Refund request" within 14 days after the 30-day period ends. We will review the tracking with you. If the terms are met, we refund the management fee and any setup fee you paid us for that period.

What we do not guarantee

Leads are not sales. Results vary by market, offer, and budget. We do not guarantee revenue or a specific income.

This guarantee does not cover:

Other fees

We do not add surprise invoices after you have agreed to a written quote. If work needs more budget, we ask first.